SMEICC — Singapore's Largest Bilingual SME Conference
Organized by the Singapore Chinese Chamber of Commerce & Industry (SCCCI), SMEICC has been Singapore's largest and only bilingual SME conference since 1997, bringing together business leaders, entrepreneurs, and industry experts.
The Status Quo
Before adopting EventX, the organizing team relied on multiple vendors and disconnected systems to manage different aspects of the event. Registration, attendee communications, onsite equipment, and badge production were handled separately, requiring extensive coordination across suppliers and increasing operational complexity.
This fragmented approach created unnecessary administrative effort, introduced additional project risks, and made it more difficult to maintain a consistent onsite experience across the attendee journey.
Three Operational Hurdles
Multiple vendors and disconnected workflows
Registration, email communications, badge production, hardware rental, and onsite operations were managed by different suppliers. Coordinating multiple timelines, deliverables, and support teams increased operational complexity and project risk.
Delivering a seamless attendee journey
From registration through onsite check-in, attendees expected a professional and consistent experience. The organizing team needed every stage of the event to work together without data duplication or manual intervention.
Efficient exhibitor lead collection
With exhibitors engaging hundreds of visitors throughout the conference, capturing and managing qualified leads efficiently was essential. The organizer required a solution that enabled exhibitors to collect leads digitally while eliminating paper forms and manual data entry.
EventX Features in Action
A unified ecosystem providing one platform, one support team, and one trusted technology partner for the entire event lifecycle.
Registration & Attendee Management
Custom bilingual registration forms, automated confirmation emails, and centralized attendee management streamlined the registration process while keeping participant data synchronized throughout the event.
Lead Capture for Exhibitors
The EventX Lead Capture solution enabled exhibitors to instantly scan attendee badges and collect lead information digitally. Leads were available immediately for follow-up, improving both exhibitor efficiency and post-event engagement.
Onsite Check-In & Equipment Rental
QR code check-in and instant badge printing accelerated attendee admission. EventX supplied all onsite hardware — iPads, badge printers, scanners, and networking — supported by a dedicated onsite team, simplifying deployment and reducing vendor coordination.
Managing an event of this scale requires more than just event software — it requires a technology partner that can support every stage of execution. By consolidating registration, Lead Capture, onsite equipment, and check-in into one platform, EventX simplified our operations, reduced coordination across multiple vendors, and helped our team focus on delivering a successful conference.
— Organizing Team, SMEICC
Event in Action
Frequently Asked Questions
How did EventX consolidate multiple vendors into one platform?
EventX provided a unified solution covering registration, attendee management, email communications, Lead Capture, onsite check-in, badge printing, and equipment rental — replacing the need for 4-5 separate vendors with a single technology partner.
How did Lead Capture work for exhibitors at SMEICC?
Exhibitors used the EventX Lead Capture app to scan attendee badges instantly. Contact information and engagement data were captured digitally and available for immediate follow-up, eliminating paper forms and manual data entry.
Did EventX provide on-site equipment and support?
Yes. EventX supplied all onsite hardware including iPads, badge printers, scanners, and networking equipment, supported by a dedicated onsite team. Both technology and equipment were managed by a single provider.
Ready to consolidate your event technology?
EventX provides a one-stop event management platform with software, hardware, and onsite support — eliminating the complexity of managing multiple vendors.
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