43rd INC World Nut and Dried Fruit Congress
The International Nut and Dried Fruit Council brought together 1,300+ industry leaders from across the globe at the Galaxy International Convention Center in Macau. Over three days, 60+ world-class speakers shared crop data, economic outlooks, and emerging trends. EventX delivered digital registration, Zebra badge production, exhibitor lead capture, and comprehensive on-site technical support.
The Status Quo
Running an international congress for 1,300+ industry leaders involves coordinating multiple service components — registration, on-site badge production, printer rental, technical support, and exhibitor lead capture — often through separate vendors. This fragmented approach created high manual workload and complex on-site logistics.
Handling large attendee volumes during peak arrival times required seamless registration-to-check-in flow. Managing exhibitor interactions and lead collection manually meant lost opportunities and difficult post-event follow-up. International events also demanded support outside standard office hours.
The INC needed an integrated event operations partner capable of managing the complexity of a large-scale international congress with minimal room for error.
Three Operational Hurdles
Coordinating multiple event service providers
Registration web app, on-site badge production, printer rental, technical support, and exhibitor lead capture each required separate vendor management. This fragmentation increased complexity and risk for the organizing team.
High-volume on-site logistics across three days
Coordinating equipment, staffing, and consumables for 1,300+ attendees across multiple event days required meticulous planning. Ensuring smooth setup each morning and breakdown each evening demanded dedicated operational support.
Exhibitor engagement and lead capture at scale
With multiple sponsors and exhibitors, the congress needed efficient tools for capturing leads and measuring exhibitor ROI. Manual lead collection methods were slow, error-prone, and difficult to track post-event.
EventX Features in Action
An integrated event operations solution that centralized and streamlined every aspect of the congress.
Digital Registration & Attendee Management
Package B (In-person free ticket with WebApp) enabled digital registration that reduced manual admin work. Attendees received e-tickets and could manage their profile before arrival, improving the pre-event experience for 1,300+ participants.
Zebra On-Site Badge Production
The Zebra All-in-one Box supported on-site registration and instant badge printing, simplifying event check-in operations. Professional badges were produced efficiently during peak arrival times, ensuring fast entry for all 1,300+ delegates.
Exhibitor Lead Capture & On-Site Support
Exhibitor Lead Capture enabled sponsors to collect leads digitally, improving ROI and simplifying post-event follow-up. Dedicated on-site technical support with accommodation and transport coordination ensured seamless operations across all three congress days.
Managing 1,300 delegates from across the globe at a new convention centre in Macau required a partner who could handle every operational detail. EventX delivered — from registration to badge printing to exhibitor lead capture — all with professional on-site support.
— Organizing Team, International Nut and Dried Fruit Council
Event in Action
Frequently Asked Questions
How did EventX handle registration for 1,300+ international delegates?
EventX's digital registration platform (Package B) enabled attendees to register online, receive e-tickets, and manage their profiles before arrival. This reduced manual admin work and improved the pre-event experience for delegates traveling from around the world.
What on-site technology did EventX deploy at the Galaxy ICC?
EventX deployed the Zebra All-in-one Box with iPads, badge printers, and 4G routers for on-site registration and badge production. The system handled peak arrival volumes efficiently, ensuring fast check-in for all delegates.
How did exhibitor lead capture work at the INC Congress?
EventX's Exhibitor Lead Capture tool enabled sponsors and exhibitors to collect leads digitally via QR code scanning, replacing manual data collection. This improved exhibitor ROI and made post-event follow-up more measurable.
Did EventX provide support outside standard event hours?
Yes. EventX provided on-site technical support that covered non-office-hour operations to accommodate the congress's international schedule. Accommodation and transport coordination for the support team ensured continuous coverage.
Ready to power your international congress?
EventX provides end-to-end event operations — from digital registration and badge production to exhibitor lead capture and 24/7 on-site technical support.
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