Case Study

BIOHK2024 — Asia's Premier Biotechnology Conference

Asia's premier biotechnology conference and exhibition, bringing together global biotech leaders, innovators, and stakeholders to explore groundbreaking advancements and new frontiers in biotechnology.

11–14 September 2024 HKCEC, Hong Kong Biotech Conference
BIOHK2024 biotechnology conference at HKCEC
Before EventX

The Status Quo

BIOHK had a functional registration and ticketing system, but it lacked a QR code generation capability. Without unique attendee QR codes, the organizing team could not support automated on-site check-ins or badge printing — forcing them to rely on manual name verification at the door.

The result was a time-consuming entry process that created bottlenecks at peak hours, especially during a multi-day international conference where hundreds of delegates and exhibitors needed efficient access throughout the venue.

The Challenge

Three Operational Hurdles

1

Missing QR code infrastructure

The existing registration platform could process ticket sales but could not generate unique QR codes for each attendee — a critical gap that prevented automated on-site verification and access control.

2

Manual check-in bottlenecks

Without QR scanning capabilities, staff had to manually verify attendee identities against printed lists — a slow process that created queues and frustrated attendees during peak arrival times at a major international conference.

3

No on-site badge printing

Attendee badges had to be pre-printed or created manually on-site, adding logistical overhead and making it difficult to accommodate walk-in registrations or last-minute changes to attendee details.

The Solution

EventX Features in Action

A seamless integration that transformed BIOHK's attendee journey from registration to on-site arrival.

Automated QR Code Generation

EventX integrated with BIOHK's existing registration system to automatically generate unique QR codes for every attendee upon registration. Each code was delivered instantly via email, ready for on-site scanning.

Seamless On-Site Check-In

Attendees scanned their QR codes at the entrance using the EventX check-in app. Credentials were verified in real time, enabling fast, accurate admission without manual name lookup or paper lists.

On-Demand Badge Printing

Wireless badge printers produced customized attendee badges on the spot — instantly upon check-in. Walk-in registrations and last-minute updates were handled seamlessly, eliminating pre-print logistics entirely.

EventX filled the missing piece in our registration workflow. By integrating QR code generation and on-site check-in, we transformed the attendee arrival experience — from manual verification to a seamless, sub-second process that matched the professional standard of an international biotech conference.

— Organizing Team, BIOHK2024

Gallery

Event in Action

BIOHK2024 conference attendees at HKCEC
BIOHK2024 exhibition floor
EventX check-in setup at BIOHK2024
BIOHK2024 badge printing station
FAQ

Frequently Asked Questions

How did EventX integrate with BIOHK's existing registration system?

EventX integrated seamlessly with BIOHK's existing platform to automatically generate unique QR codes for every registrant. The integration required no changes to their registration workflow — QR codes were generated and delivered via email confirmation automatically.

Did EventX provide on-site hardware for badge printing?

Yes. EventX supplied wireless thermal badge printers and iPads running the check-in app. Staff could print custom badges on demand — including for walk-in registrations — directly at the venue.

How fast was the check-in process at BIOHK2024?

QR code scanning enabled sub-second check-ins. Attendees simply presented their QR code on their phone, staff scanned it, and a badge was printed instantly — eliminating queues even during peak arrival times across the four-day conference.

Ready to automate your conference check-in?

EventX integrates with your existing registration system to deliver automated QR codes, seamless on-site check-in, and on-demand badge printing — all from a single platform.

Get in touch for a walkthrough